About the Role
The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences. You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.
Responsibilities
- Define the incentive compensation strategy and plan architecture for every GTM role: pay mix, measures and weightings, accelerators, caps, ramp, and crediting and split rules.
- Own commission calculation and payout on a monthly or quarterly cycle, from data validation to payroll handoff, within an audit-ready control environment.
- Set and apply policy on exceptions, SPIFs, clawbacks and mid-year changes, and run a regular compensation governance forum with Sales, Finance and People leadership.
- Give reps and managers clear, timely visibility of attainment and earnings, and own the compensation platform roadmap.
- Use AI to make plan explanations and forecasts faster and clearer while payout logic stays rule-based.
- Model plan cost and payout distribution before anything goes live, then measure whether plans drive the behaviour they were built for and bring recommendations to leadership.
Requirements
- A track record as the named owner of incentive compensation at a B2B SaaS company.
- Excellent modelling skills: advanced Excel, and the ability to scenario-model plan cost and payout distribution.
- Hands-on experience with a commission management platform such as CaptivateIQ or Xactly.
- AI Fluency Level 3 or equivalent hands-on experience.
Nice to Have
- Experience building a compensation function from scratch.
- Incentive plans for customer success, account management or partner and channel roles.
- Multi-country plans across the UK, EU and US, and working knowledge of SQL.
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