Senior Product Manager (AI)

Accountabilities

You will lead the strategy, development, and continuous improvement of AI-powered products, ensuring that technical capabilities translate into meaningful user and business value. Your responsibilities will include:

• Define and own the vision, strategy, and market fit for AI-powered products and experiences, including recommendations, pricing, search, workflow automation, and conversational tools.
• Conduct customer discovery, interviews, and usage analysis to understand consumer and dealer needs and identify appropriate opportunities for AI.
• Manage the full product lifecycle, from problem discovery and requirements definition to launch, adoption, measurement, and ongoing optimization.
• Gather business, customer, and technical requirements from consumers, dealers, sales, support, account teams, and data specialists, translating them into clear product outcomes.
• Develop, document, and prioritize the AI product roadmap and backlog, balancing discovery, experimentation, delivery, data requirements, and technical debt.
• Partner with Engineering, Data Science, Design, QA, Sales, and other Product teams to develop prototypes, proof-of-concept solutions, and scalable AI capabilities.
• Define minimum viable products for AI initiatives while balancing customer value, technical feasibility, cost, risk, and responsible-use considerations.
• Establish acceptance criteria and evaluate completed development work against product requirements, user experience standards, and AI performance metrics.
• Monitor AI-specific product issues, including output quality, bias, hallucinations, and safety, while supporting user acceptance testing, defect triage, and mitigation.
• Act as a subject matter expert on AI product capabilities, limitations, measurement, monitoring, and responsible-use guidelines.
• Communicate product priorities, experimentation outcomes, and progress clearly to internal and external stakeholders.
• Conduct market, customer, and competitive research to identify emerging trends, unmet needs, and changing expectations around AI-enabled experiences.
• Contribute to business cases for AI investments, outlining expected value, implementation costs, model and infrastructure expenses, and potential risks.
• Lead coordination across teams for strategic AI initiatives, ensuring alignment throughout discovery and delivery.

Requirements

The ideal candidate combines strong product management experience with practical exposure to AI/ML-powered products or data-driven software solutions. You should be comfortable translating complex technical concepts into clear product decisions and collaborating with stakeholders across different functions. The following qualifications are expected:

• Bachelor's degree in Product Management, Business Administration, Engineering, or a related field.
• 5+ years of relevant experience in product management, product ownership, or a closely related role within a software product development environment.
• At least 2 years of experience working with AI/ML-powered features or data products.
• Strong experience gathering and translating requirements across technical and non-technical stakeholder groups.
• Proven stakeholder management and cross-functional collaboration skills.
• Experience with customer support processes, issue management, and bug tracking.
• Proficiency with modern product management and collaboration tools such as Jira, yEd, and Google Workspace.
• Familiarity with analytics and experimentation platforms such as Optimizely, FullStory, or Adobe is an advantage.
• Experience in marketplaces, advertising, e-commerce, SaaS, or other data-rich industries is preferred.
• Strong analytical, problem-solving, and communication skills, with the ability to explain AI capabilities and limitations clearly.
• Ability to balance innovation with practical considerations, including user experience, data quality, technical feasibility, and responsible AI use.

Benefits

• Expected annual salary range of CAD 170,000–200,000.
• Fully remote work option, with flexibility to work from a location that suits your lifestyle.
• Up to 31 days of paid time off during the first year.
• Comprehensive medical, dental, and vision coverage.
• 401(k) retirement plan with company matching.
• Wellness program and employee benefits.
• Access to LinkedIn Learning and continuing education opportunities.
• Inclusive and supportive working environment with opportunities for professional growth and meaningful impact.
• Opportunity to participate in a Global Talent Exchange Program across international businesses in Australia, Brazil, Chile, and South Korea.
• Collaboration within an international group of approximately 1,800 team members.