Staff Software Engineer, Infrastructure

Accountabilities:

• Turn ambiguous infrastructure challenges into clear technical proposals and drive them through RFCs, architecture reviews, and cross-team alignment.
• Design and build self-service platform capabilities and APIs, primarily in Go, covering onboarding, provisioning, deployment, observability defaults, and day-2 operations.
• Establish reliable delivery standards using Terraform, GitOps with Argo CD, progressive delivery, automated testing, and continuous deployment practices.
• Evolve multi-tenant EKS infrastructure to improve reliability, security, scalability, and cost efficiency.
• Develop and improve ingress and traffic-routing capabilities, including Envoy Gateway and multi-region, cross-account connectivity.
• Strengthen SLOs, alerting, incident response, and operational follow-up through Grafana Cloud and improved observability practices.
• Measure success through outcomes for consuming engineering teams, including faster provisioning and deployment, greater self-service, and improved operational reliability.
• Develop AI-assisted operational workflows such as alert enrichment, incident context gathering, runbook-assisted diagnosis, remediation recommendations, and onboarding assistants.
• Maintain appropriate human oversight for AI-assisted operational actions, with an emphasis on safety, auditability, and responsible automation.
• Participate in the on-call rotation after onboarding and shadowing, while helping improve the overall health of on-call through better alerts, runbooks, automation, and blameless postmortems.
• Lead strategic platform initiatives from initial design through production adoption and establish durable technical patterns across engineering teams.

Requirements:

• 8+ years of professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Strong software engineering expertise in Go or a comparable programming language, including system design, testing, debugging, code review, and long-term maintainability.
• Proven experience designing, delivering, and operating cloud services or infrastructure platforms in production.
• Deep expertise in at least one area such as Kubernetes, networking, cloud platforms, reliability engineering, or developer platforms.
• Strong Linux, networking, and production operations fundamentals.
• Experience setting technical direction and leading initiatives that require alignment across multiple engineering teams.
• Strong written and verbal communication skills, particularly in remote environments and through RFCs, design documents, and incident writeups.
• Experience with EKS, ingress, CNI, or service-mesh technologies is valuable.
• Familiarity with OpenTelemetry, Prometheus, Grafana, CI/CD, progressive delivery, GitHub Actions, Argo CD, and canary deployments is a plus.
• Experience leading large-scale migrations, platform adoption programs, or cross-team infrastructure initiatives is beneficial.
• Strong systems judgment, curiosity, pragmatic decision-making, and the ability to develop deep expertise while navigating adjacent technical domains.
• Willingness to participate in an operational on-call rotation and contribute to improving its effectiveness.
• Visa sponsorship may be considered on a case-by-case basis depending on business needs.

Benefits:

• CA$238,250–CA$382,250 + equity for Canada-based candidates.
• Remote-first work arrangement.
• Flexible scheduling and autonomy in managing your working hours.
• Generous paid time off, quarterly wellness days, and an end-of-year wellness break.
• Home-office support to help create an effective remote workspace.
• Technology stipend equivalent to US$100 net per month.
• Annual learning and development stipend covering conferences, courses, certifications, and continued professional learning.
• 16 weeks of paid parental leave after six months of employment.
• Equity participation for full-time employees.
• Medical, retirement, and paid-holiday benefits, with details varying by country.
• Opportunities to lead major infrastructure initiatives involving self-service provisioning, multi-region networking, continuous deployment, Kubernetes, and platform engineering.
• Significant technical ownership within a small, growing infrastructure team.
• Exposure to AI-assisted and agentic operational workflows, with a focus on safe and auditable automation.
• Fully remote collaboration with distributed engineering teams.
• Offices available in Seattle and Paris for connection and collaboration.