Engineering Manager

What you will do

• Lead the team

  • Set clear expectations, give useful feedback and coach engineers through their growth, performance and career development.
  • Build a team culture where people can challenge ideas, learn from mistakes and hold a high bar for each other.
  • Create clarity when priorities change, surface risks early and help the team maintain a predictable delivery cadence.
  • Hire thoughtfully as the team grows and reduce single points of failure through cross-skilling and deliberate resourcing decisions.

• Shape the technical direction

  • Develop a deep understanding of the Scheduling product and its architecture so you can contribute meaningfully to technical decisions.
  • Work with senior engineers to set technical direction and make clear decisions about architecture, frameworks and build-versus-buy trade-offs.
  • Guide improvements to the performance, reliability, security and maintainability of a multi-tenant product used by businesses around the world.
  • Stay close to the engineering work through design reviews, architecture discussions, incident learning and targeted proofs of concept.

• Deliver customer and business outcomes

  • Partner closely with Product, Design and Data to turn strategy and customer problems into a focused roadmap with measurable outcomes.
  • Balance near-term customer value with the technical investment needed to keep Scheduling fast, dependable and ready for enterprise scale.
  • Keep the team connected to Deputy's goals and explain the context behind priorities and trade-offs.

• Help evolve how we build with AI

  • Use AI-assisted and agentic development tools on real work and form your own view of where they help and where they do not.
  • Help the team develop effective working practices for machine-drafted code, including review, testing, observability and documentation.
  • Maintain the quality bar by ensuring that what ships is correct, secure, maintainable and understood by the people who own it.
  • When the team contributes to customer-facing AI, work with Product and Engineering on evaluation, guardrails, cost, latency and graceful failure.

What we are looking for

Must haves

• Experience leading engineers, whether as an Engineering Manager or a senior engineer who has taken responsibility for technical direction, delivery and the growth of others. We are open to experienced managers and lead engineers looking to move into their first formal management role.
• Strong technical judgement. You can engage deeply in design discussions, challenge assumptions and explain engineering decisions to technical and non-technical leaders.
• Experience delivering and operating customer-facing software, including making trade-offs between delivery speed, reliability and long-term maintainability.
• A track record of developing engineers through clear expectations, regular feedback and thoughtful coaching.
• Experience partnering with Product and Design to shape priorities and deliver outcomes, rather than treating engineering as a queue of work.
• First-hand experience with AI development tools. Your opinions are informed by using them, and you can review their output critically.
• The ability to create momentum in ambiguous situations by identifying constraints, bringing the right people together and making practical decisions.

Nice to haves

• Building and operating distributed, cloud-native or multi-tenant SaaS systems at scale.
• Designing for resilience across services, event-driven systems and large relational or NoSQL data stores.
• Shipping LLM-backed or agentic capabilities in production.
• Working on workforce management, scheduling or another operationally complex product.

Technology experience

We use a mix of languages and tooling, including PHP, Go, Python building on top of AWS. We care more about your technical depth, judgement and ability to learn than an exact match with our current stack.

Deputy is a global SaaS workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and achieved Unicorn status in 2024.

At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.

We’re becoming an AI-native company, a commitment that means you’ll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You’ll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working.

If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!