About the Role
We are seeking a highly analytical and systems-oriented Revenue Operations Manager to support and scale our go-to-market operations across Revenue, Finance, and Operations. This role will be responsible for owning and optimizing our HubSpot environment, serving as a key business partner to leadership, and delivering the reporting, insights, and process improvements needed to drive smarter decision-making and operational efficiency.
The ideal candidate combines strong HubSpot administration expertise with a sharp eye for reporting and analytics. This person will be comfortable building dashboards, workflows, and automation, while also translating data into actionable insights for cross-functional stakeholders.
Key Responsibilities
CRM Administration & Systems Ownership
- Serve as the primary administrator for HubSpot, managing the platform’s overall health, structure, and optimization.
- Build, maintain, and improve HubSpot reports, dashboards, workflows, sequences, lists, views, and automation to support sales, marketing, customer success, and operational processes.
- Manage user permissions, field/property configuration, data hygiene, lifecycle stages, pipeline setup, and process documentation within HubSpot.
- Partner with internal stakeholders to identify opportunities to streamline workflows, improve system adoption, and enhance reporting capabilities.
- Troubleshoot system issues and proactively identify improvements to data integrity, usability, and process efficiency.
Reporting, Analytics & Business Insights
- Develop and maintain reporting and dashboards that provide clear visibility into performance across Revenue, Finance, and Operations.
- Deliver regular and ad hoc analysis on pipeline performance, funnel conversion, forecasting inputs, revenue trends, and operational KPIs.
- Translate business questions into scalable reporting frameworks and actionable insights for leadership teams.
- Ensure consistency and accuracy in core reporting definitions, metrics, and dashboards across teams.
- Support leadership with monthly, quarterly, and annual business reporting needs.
Revenue Operations & Cross-Functional Support
- Partner with Revenue leadership to optimize lead flow, pipeline management, sales process adherence, and GTM performance tracking.
- Collaborate with Finance and Operations leadership to align reporting, improve data visibility, and support planning and forecasting efforts.
- Help design and refine business processes that improve operational rigor and create better alignment across departments.
- Support strategic initiatives, including process automation, data cleanup, system enhancements, and operational reporting improvements.
Requirements
- 3–5 years of experience in Revenue Operations, Sales Operations, Business Operations, or a similar analytical/operational role.
- Strong hands-on experience administering HubSpot in a business environment.
- Deep knowledge of HubSpot reporting, dashboards, workflows, sequences, lists, views, and automation.
- Demonstrated experience building reports and delivering insights for Revenue, Finance, and/or Operations leadership.
- Strong analytical skills with the ability to interpret business performance data and communicate insights clearly.
- Experience improving processes, maintaining CRM data integrity, and supporting cross-functional operational initiatives.
- Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
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