Sales Strategy & Operations Analyst

About the Role

Wrike’s Sales Strategy & Operations team enables efficient go-to-market execution through data, process discipline, and operational insight. This role supports sales planning and execution by delivering accurate reporting, maintaining high-quality data, supporting forecasting and pipeline analysis, and partnering with stakeholders across the business to improve sales effectiveness and operational scale.

The Sales Strategy & Operations Analyst is an individual contributor role designed for a professional with 2–3 years of relevant experience in sales operations, revenue operations, business operations, or strategy. The position is well suited to a candidate who demonstrates analytical strength, attention to detail, sound communication skills, and a clear willingness to learn and grow in a fast-paced SaaS environment.

Your Impact

• Develop, maintain, and improve recurring dashboards, reports, and KPI views used by sales leadership to monitor pipeline, bookings, activity, and performance trends.
• Support weekly, monthly, and quarterly business cadences through reporting preparation, data validation, and insight generation for leadership reviews.
• Assist with sales forecasting, pipeline analysis, and performance tracking to improve visibility into risks, opportunities, and business outcomes.
• Maintain CRM data quality by identifying inconsistencies, supporting clean-up activities, and helping improve reporting logic, field usage, and data governance practices.
• Partner with Sales, Finance, Marketing, Customer Success, and Business Systems teams to address operational questions and support cross-functional initiatives.
• Contribute to territory planning, account analysis, sales productivity tracking, and ad hoc analytical requests as assigned by management.
• Document workflows, reporting definitions, and operational processes to support consistency, scalability, and continuous improvement.

Your Qualifications

• 2–3 years of professional experience in Sales Operations, Revenue Operations, Strategy & Operations, Business Operations, or a related analytical role, preferably within a SaaS or technology company.
• Bachelor’s degree in Business, Finance, Economics, Analytics, Mathematics, or a related field, or equivalent practical experience.
• Proficiency in spreadsheet-based analysis and experience creating business reports, dashboards, and data summaries for operational or commercial teams.
• Working knowledge of CRM systems, preferably Salesforce, including reporting structures, opportunity data, and data integrity requirements.
• Strong analytical and problem-solving skills, with the ability to interpret data and translate findings into clear business insights.
• High attention to detail, strong organizational discipline, and the ability to manage multiple priorities with accuracy and consistency.
• Effective written and verbal communication skills, including the ability to present findings clearly to cross-functional stakeholders.
• Demonstrated willingness to learn new tools, processes, and business concepts, with a growth-oriented mindset.

Standout Qualities

• Experience supporting SaaS sales organizations through pipeline reviews, forecasting support, QBR preparation, territory analysis, or performance reporting.
• Familiarity with BI or visualization tools and comfort working with structured datasets in operational environments.
• Exposure to process improvement, workflow documentation, or systems enhancement projects.
• Foundational knowledge of SQL or related analytical tools.

Team Dynamics

This role is expected to work closely with Sales leadership and with cross-functional partners across Finance, Marketing, Customer Success, and Business Systems to support planning, reporting, and execution. The role will typically report to a manager within Sales Strategy & Operations, Revenue Operations, or a comparable business operations function. The successful candidate will join a team environment that values accountability, teamwork, and continuous improvement.

Our Work Style

This role operates in a data-driven, cross-functional environment with regular weekly, monthly, and quarterly business rhythms. The work includes structured reporting, recurring operational cadences, ad hoc analysis, and support for process improvements that help the go-to-market organization scale effectively. Core tools may include Salesforce, spreadsheets, dashboarding or BI platforms, and work management tools used to track tasks, projects, and documentation.

Why Join Wrike?

• Flexible Time Off (FTO)
• Company 401(k) Match
• Parental Leave: 18 Weeks Maternity / 4 Week Paternity
• 2 Volunteer Days
• Health Insurance (Employees + Dependents)
• Disability (STD, LTD) & Life Insurance Plans
• Working from Home Allowance ($40 / Monthly)
• $500 Working from Home home office set-up Stipend