Senior CloudOps Engineer

About the Role

As a Senior CloudOps Engineer at Wrike, you have advanced skills in supporting cloud and data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a (reasonably) complex infrastructure. You feel comfortable defining your own work based on the team OKRs from time to time. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution. You will become part of a core development team of 250+ engineers developing Wrike. You would have possibilities to participate in high-end technical projects such as Kafka implementation, internal database management system, command and control systems within an international team scattered across Prague, Cyprus, and Tallinn.

Your Impact

• Maintain the reliability, stability, and efficiency of the platform.
• Help our teams to automate everyday tasks.
• Implement and support new infrastructure services.
• Work with the team on improving the configuration management platform.
• Actively participate in incident response and incident management, which includes being on-call from time to time.
• Drive bigger projects end-to-end regularly, with the basic outline defined by more senior team members.

Your Qualifications

• Advanced knowledge in at least four of the following areas, intermediate knowledge of the rest:
  • Data networks
  • Security
  • Database
  • Cloud providers
  • Process automation
  • Containerised application management
• Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack.
• Advanced experience with any of software load balancers like Nginx, Haproxy or Envoy/Istio.
• Sufficient scripting skills in Python/Bash or other scripting languages.
• Advanced experience with any Cloud Provider management using IAC (Terraform or other tool) (AWS/GCP/Azure).
• Experience with working with enterprise-grade infrastructure and SaaS solutions.
• Upper Intermediate English skills.

Standout Qualities

• Advanced experience running Kubernetes platform.
• Strong understanding of Linux fundamentals: networking, security principles, hardware, troubleshooting, etc.
• Monitoring experience with Zabbix, Grafana or Prometheus.
• Intermediate experience with CI/CD tooling: GitlabCI/Jenkins (able to maintain existing pipelines and suggest improvements).
• Advanced experience with any of System Configuration Management tools (Ansible/Puppet/Salt etc).

Team Dynamics

We have 20 folks in the SysOps team. The whole SysOps department consists of three teams distributed in Prague & Cyprus. At this moment, we are looking for someone who will become a core team member with an opportunity to contribute with:

• Managing Wrike product infrastructure
• Owning Kubernetes and Kafka platforms
• DB management
• Working with GCP and other providers in IaaC paradigm
• Participating in a single SRE unit with backend reliability team
• Internal processes automation and infrastructure testing
• Running several product and internal applications

Our Work Style

We run Java, Erlang, and PHP applications in Kubernetes and standalone. Technical staff that might come handy:

• Nginx, HAproxy and Istio for load balancing
• PostgreSQL as DB platform
• Kafka and RabbitMQ for messaging
• Graylog, Logstash, Fluentd for logging
• Prometheus (VictoriaMetrics) and Zabbix for monitoring
• Puppet, Ansible and Terraform for defining everything as a code
• Jenkins and Gitlab-CI for making pipelines
• Python to automate everything
• GCP, AWS and Cloudflare are our cloud providers.