Product Manager

What You’ll Be Doing

• Partner with clients, Product, Engineering, Architecture, Security, Operations, and Public Health stakeholders to develop a comprehensive, end‑to‑end understanding of solution needs, constraints, and priorities.
• Continuous user and client discovery and validation, conducting user interviews to understand pain points and the user journey to create intuitive experiences that deliver value.
• Own and communicate product vision and roadmap, articulating the “why” behind the product vision ensuring alignment across stakeholders, Scrum teams, and leadership.
• Lead quarterly product planning, defining clear goals, priorities, and success measures, and ensuring quarterly commitments are delivered through active coordination and execution tracking.
• Translate client, business, and regulatory needs into clear, actionable product direction, including epics, features, user stories, acceptance criteria, and non‑functional requirements.
• Maintain backlog of at least two sprints of fully refined work items that are execution ready.
• Data driven decision making to measure success and drive product priority decisions.
• Maintain backlog of the next quarter’s epics and features to provide a roadmap for the team and define quarterly planning.
• Ensure solutions are designed with security, scalability, performance, reliability, accessibility, and user experience as first‑class considerations.
• Evaluate how proposed capabilities fit within the broader platform ecosystem, including shared services, integrations, data flows, and long‑term roadmap implications.
• Incorporate AI‑assisted practices throughout the SDLC, using responsible AI to support discovery, requirements definition and refinement, prioritization, documentation, and delivery—while ensuring human oversight, accuracy, security, and compliance remain central.
• Partner closely with engineering throughout the delivery lifecycle—refining scope, clarifying intent, answering questions, and validating delivered outcomes against expected end‑to‑end behavior.
• Partner closely with internal teams to ensure operational readiness of launched features and products.
• Lead and facilitate planning sessions to align stakeholders on priorities, tradeoffs, and solution approaches.
• Create and maintain supporting artifacts (workflows, user journeys, diagrams, and supporting documentation) that enable effective solution design and delivery.
• Demo new capabilities to internal teams and external stakeholders, incorporating feedback into ongoing product evolution.

What We’re Looking For

• 5+ years of experience in a Product Manager role within a software environment.
• Experience working with large‑scale, data‑intensive applications, including systems that manage high‑volume, longitudinal, or highly regulated data (e.g., platforms similar in complexity to Immunization Information Systems or other population‑level data systems).
• Experience with healthcare transactions (HL7, FHIR, APIs), related integration engines, and user interfaces.
• Experience working in fast paced high growth environments.
• Proven experience working in Agile (Scrum) and Scaled Agile environments, partnering closely with engineering, quality teams, operations, and client facing teams.
• Strong ability to translate client and business needs into clear, actionable product requirements (product vision, product requirements, use cases, workflows, user stories, acceptance criteria).
• Experience managing and prioritizing a product backlog to align with client outcomes and business goals.
• Comfort facilitating conversations across stakeholders, including clients, developers, and internal teams, with a focus on building solutions that solve for the user problem, and a data driven value measurement of solutions built.
• Own the end to end delivery of a solution from problem identification, requirements articulation, workflow discovery, internal and external readiness to support the solution, and continuous optimization discovery loop.
• Experience using tools such as Azure DevOps, Jira, Confluence, Miro, Figma.
• Bachelor’s degree or higher.

What Will Make You Stand Out

• Experience working in public health, healthcare, or government environments, with an understanding of regulatory considerations, data privacy expectations, and the operational realities of mission‑critical systems.
• Implemented aspects of AI product management and voice of the customer in previous roles.
• You’ve worked with Azure DevOps or Jira in a way that keeps teams moving—not just tracking tickets, but keeping work clean, prioritized, and ready.
• Ability to map complex data ecosystem, with the ability to articulate data movement, anticipating upstream and downstream impacts.
• Building quick prototypes for faster feedback and accelerating quality development.
• You’re comfortable digging into data to validate what’s happening—not just relying on what you’re told.
• You’ve been in environments where things weren’t fully defined and were able to bring structure without slowing things down.
• Cross functional collaboration of leading without authority, acting as a bridge between teams, knowing when and how to have difficult conversations with teams on prioritization, focus areas and phased approaches, in a way that maintains trust and respect with clients, engineering and other stakeholders.
• You’ve seen how small product decisions can impact other systems and naturally think a step ahead before something gets built.