Principal Solutions Architect

Accountabilities:

• Lead technical sales engagements across strategic enterprise opportunities, including discovery sessions, architecture workshops, product demonstrations, and proof-of-concept initiatives.
• Develop compelling technical strategies and solution narratives tailored to executives, architects, and engineering stakeholders.
• Partner closely with sales teams to align technical solutions with customer business objectives and digital transformation initiatives.
• Identify and expand use cases related to Kubernetes networking, service mesh, API gateways, cloud-native connectivity, and AI infrastructure platforms.
• Serve as a trusted advisor to enterprise customers, providing architectural guidance and supporting long-term platform adoption.
• Drive customer retention and expansion by proactively identifying growth opportunities within existing accounts.
• Lead critical technical escalations and collaborate with engineering and support teams to ensure successful issue resolution and customer satisfaction.
• Advise customers on best practices for deploying and scaling cloud-native infrastructure in complex production environments.
• Represent the organization at conferences, executive briefings, partner events, and technical community engagements across the EMEA region.
• Contribute technical thought leadership through presentations, blogs, reference architectures, and educational content.
• Provide customer and market feedback to product and engineering teams to influence roadmap priorities and product innovation.
• Support and mentor broader regional teams on technical positioning, competitive differentiation, and solution best practices.

Requirements:

• Minimum of 7 years of experience in customer-facing technical roles such as Solutions Architect, Customer Engineer, Technical Consultant, or Pre/Post-Sales Engineering.
• Deep hands-on expertise with Kubernetes, service mesh technologies, API gateways, and cloud-native architectures in enterprise production environments.
• Strong experience leading technical sales cycles, proof-of-concept projects, and complex enterprise solution deployments.
• Proven ability to manage relationships with strategic enterprise customers and drive both acquisition and long-term account growth.
• Excellent communication and presentation skills with the ability to engage both executive stakeholders and highly technical audiences.
• Strong understanding of modern cloud platforms including AWS, Google Cloud, or Microsoft Azure.
• Experience with distributed systems, microservices, and modern software delivery practices.
• Proficiency in scripting or programming languages such as Python, Go, or Bash.
• Ability to translate complex technical concepts into business value and strategic outcomes.
• Strong collaboration and stakeholder management skills across sales, engineering, product, and executive teams.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• Experience with AI infrastructure, machine learning systems, or agentic AI technologies is considered a strong advantage.
• Contributions to open-source ecosystems or involvement in cloud-native communities are highly valued.
• Existing relationships within the EMEA enterprise technology ecosystem are a plus.

Benefits:

• Competitive compensation package with performance-based incentives tied to regional growth objectives.
• Fully remote work environment with flexibility across eligible European locations.
• Opportunity to work with innovative cloud-native, API, service mesh, and AI technologies at enterprise scale.
• Collaborative and fast-paced culture focused on technical excellence and continuous innovation.
• Exposure to leading enterprise customers across multiple industries and international markets.
• Opportunities to participate in industry conferences, community events, and thought leadership initiatives.
• Professional development and continuous learning opportunities.
• Inclusive and supportive work environment that values collaboration, expertise, and creativity.
• High level of autonomy and influence in shaping technical strategy and customer success outcomes.