Enablement Manager – CXG (Customer Experience & Growth)

Job Description

As an Enablement Manager in the Customer Experience & Growth team, you will be responsible for enhancing the skills and knowledge of our customer-facing teams to improve customer satisfaction and drive growth.

Responsibilities

• Develop and implement training programs for customer experience teams.
• Collaborate with product and sales teams to ensure alignment on customer needs.
• Analyze customer feedback to identify areas for improvement.

Requirements

• Proven experience in customer experience or enablement roles.
• Strong communication and interpersonal skills.
• Ability to work in a remote environment.

Qualifications

• Experience in a similar role in a tech company is a plus.
• Familiarity with customer relationship management (CRM) tools.