Responsibilities
- Stabilize & Scale the Platform: Tackle systemic bottlenecks, improve fault tolerance, and ensure high availability for mission-critical phone services.
- Efficiency & Performance: Optimize resource usage (CPU, memory, network) to handle millions of operations while reducing cloud costs.
- Tech Debt & Modernization: Lead long-term refactoring efforts, deprecate legacy systems, and introduce scalable patterns.
- Security & Compliance: Strengthen data protection, access controls, and auditability across the platform.
- Developer Velocity: Improve tooling, observability, and automation to accelerate engineering workflows.
- Cross-Team Collaboration: Work with product, infrastructure, and other engineering teams to align on platform priorities.
- Mentorship & Leadership: Guide engineers, set architectural standards, and drive the platform roadmap.
Qualifications
- 4+ years of backend engineering experience, including designing fault-tolerant systems and working on high-scale platforms.
- Deep expertise in distributed systems, event-driven architectures, and asynchronous job processing.
- Strong experience with relational and NoSQL data models (especially with complex temporal data).
- Proven track record of architecting complex systems and delivering scalable, high-performance web apps in production.
- Strong understanding of software design patterns, API design, and microservices architecture in a multi-tenant environment.
- Skilled in guiding technical architecture, making high-impact engineering decisions, and mentoring fellow engineers.
- Experience with code quality practices, automated testing, CI/CD pipelines, and dev tooling optimization.
- Excellent problem-solving skills, with clear and collaborative communication.
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